settlementsaathi

Help you to navigate your issues with clarity and care

Services

Personal Loan Settlement

Personal loans, though unsecured, can become a serious burden when income is disrupted due to job loss, medical emergencies, or other unforeseen events. High interest and penalty charges often worsen the situation. We help individuals resolve personal loan liabilities in a dignified and legally sound manner, allowing them to regain financial control without unnecessary stress.

What We Do:

  • Review loan terms, outstanding amounts, and interest calculations

  • Analyse the borrower’s current financial capacity

  • Negotiate settlements to reduce principal, interest, and penalties

  • Structure lump-sum or instalment-based settlement options

  • Ensure written confirmation and proper loan closure

CIBIL Score Improvement

A low or incorrect credit score can affect future loans, employment opportunities, and financial credibility. Many borrowers are unaware that errors or outdated information continue to damage their credit profile even after settlement. We help clients clean, correct, and rebuild their credit history through systematic and lawful measures.

What We Do:

  • Review CIBIL and other credit bureau reports in detail

  • Identify incorrect, duplicated, or outdated loan entries

  • Coordinate with lenders for post-settlement data correction

  • Assist in improving credit behaviour and repayment structure

  • Monitor credit reports until corrections are reflected

Legal Process Guidance

Loan-related disputes may sometimes progress to formal legal or quasi-legal proceedings such as recovery applications, arbitration notices, or statutory communications. Settlement Saathi does not function as a law firm and does not solicit or advertise legal services. Our role is strictly limited to procedural guidance, legal information support, and coordination, without guaranteeing outcomes or promoting litigation.

What We Do:

  • General information on legal processes related to loan defaults and recovery actions

  • Procedural guidance on responding to notices, summons, or arbitration communications Assistance in organising documents and factual inputs for professional consultation

  • Coordination support for settlement discussions during ongoing disputes

  • Information on lawful remedies available under existing statutes and regulations

Note: Any legal drafting, representation, or advocacy is undertaken only by independently engaged legal professionals.

Debt Settlement

Credit card dues can escalate rapidly due to compounding interest, late fees, and over-limit charges, often trapping borrowers in a cycle of debt. Constant follow-ups and recovery calls add to the pressure. We assist clients in resolving credit card liabilities through structured negotiations that prioritise financial relief and peace of mind.

What We Do:

  • Assess total outstanding dues across credit cards

  • Engage with banks and authorised recovery agencies

  • Negotiate reduced settlement amounts and realistic payment terms

  • Protect clients from aggressive or unlawful recovery practices

  • Secure closure letters reflecting settled or closed status

NBFC Loan & NPA Support

Many borrowers find themselves under financial stress due to delayed payments, business downturns, or unexpected personal circumstances, leading to their accounts being classified as Non-Performing Assets (NPAs) by NBFCs. Dealing directly with NBFC recovery and legal teams can be overwhelming. We act as a structured interface between borrowers and NBFCs, ensuring that settlements are negotiated fairly, lawfully, and with long-term financial stability in mind.

What We Do:

  • Examine loan agreements, repayment records, and NPA classification

  • Assess eligibility for restructuring or one-time settlement (OTS)

  • Negotiate directly with NBFC officials on behalf of clients

  • Ensure compliance with RBI norms and fair recovery guidelines

  • Handle documentation and closure formalities end-to-end

Note: Final decisions rest solely with the concerned NBFC.

Safeguards Against Unfair Recovery Practices

Borrowers have the right to dignity and privacy, even in cases of default. Unfortunately, many face harassment, threats, and mental pressure from recovery agents. We actively intervene to stop unlawful practices and ensure that recovery actions are conducted strictly within legal and regulatory boundaries.

What We Do:

  • Address harassment by banks, NBFCs, and recovery agents

  • Issue legal notices against coercive or unlawful conduct

  • File complaints before regulatory authorities and forums

  • Guide clients on their legal rights under RBI and consumer laws

  • Initiate legal proceedings in cases of mental harassment or intimidation

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